LEGAL & ETHICAL ISSUES IN SALES MANAGEMENT (SM) | BBA/MBA | ppt

This video consists of all the LEGAL and ETHICAL issues in the Sales Management,
First the Legal issues in Sales, these are as following:
(i) Consumer Protection Act, 1986
(ii) Misleading emails by telemarketer (IT Act, 2008)
(iii) Bribes (Contract Act, 1872 & Sale of Goods Act, 1930)
(iv) Price discrimination
(v) Price Fixing

Now the ethical issues in sales, or ethics in #Sales_Management , these are as follows: 1. Company to the Salesman (i) Level of pressure
(ii) Decision regarding territory
(iii) To tell the truth
(iv) Hiring medically unfit salesman

2. Salesman to the Company (i) Misuse of company assets
(ii) Moonlighting
(iii) Inflated expenses
(iv) Damaged merchandise
(v) Taking away customers
(vi) Misuse of I.T. and Data theft

3. Salesman to the Customers (i) Corporate gifts
(ii) Misrepresentation
(iii) Entertainment